Maintain and keep your equipment updated with Onix Worker.
The application grants tablets or mobile users access to equipment data and documentation stored in Onix Work. More importantly, workers can perform equipment maintenance or report issues with high efficiency and ease of use.
1. Log in to Onix Worker
As we are applying Single sign-on (SSO) to all applications of the Onix platform, you can now access Onix Worker using either Onix or Microsoft accounts.
On opening Onix Worker:
- If you authenticate by Microsoft credentials: click on Sign in with Microsoft.
- If you authenticate by Onix credentials: Enter your email —> Continue.
- Enter your password —> Sign in.
- If you change your mind and want to use another Onix user account, click on Sign in with another account.
2. Change your preferences
Change password or personal information
- Tap on Menu → Select My Onix Account
- You will be redirected to Onix Account, where you can change your password, or edit other personal information.
Change language
- Tap on the Menu → Select Change language.
- Select your preferred language from the list.
Set favorite locations or areas
- Tap on the Menu → Select Favorite locations/areas → Favorite locations.
- Select the locations that you prefer or frequently work at → Apply.
- Access to equipment of these locations in the My favorite locations view of the Equipment module.
3. Manage equipment
Matching Onix Work’s modern Equipment module, Onix Worker offers a unified and user-friendly experience in equipment management:
- Get views from the Modern Equipment module
- Scan & search equipment
- Filter & sort the equipment list
- Create new equipment
- Update equipment information
For more information, please read this article: Manage equipment in Onix Worker
4. Create and complete a job
Start creating a job
There are 3 ways to create preventive maintenance jobs for your equipment:
- Swipe left on the equipment tile → Select New job; or
- Open the equipment which you want to create jobs for → Tap + → Tap New jobs; or
- Open the equipment → Open the Jobs section → Tap + to add jobs directly.
Select checklist and job class: Preventive maintenance or Operator
- At the Checklist screen, select the Preventive or the Operator tab depending on your needs:
- Preventive tab includes checklists which are designed for preventive maintenance jobs.
- Operator tab includes checklists which are designed for operator jobs.
- Choose one checklist from the tab.
Screen no.1: Details - Edit job details and intervals
At the Details screen, check the Job details and Job intervals sections and edit if necessary.
- To change the job class and/or checklist, edit the Job details section.
- If your checklist requires a job interval, you might need to add a relevant job interval:
- In the Job intervals section, tap the + button → Confirm Yes.
- Type the interval number → Select the unit → Select the job interval description (optional).
- To include only a few job intervals among multiple ones, select them by ticking their checkbox.
When the Job details and Job intervals have been completed, tap Continue.
Screen no.2: Checklist – Complete checkpoints and input comment
At the Checklist screen, update the checkpoints’ statuses (required) and leave comments (optional).
- To update a checkpoint’s status, tap its status → Select the relevant value.
- Or you can update multiple checkpoints’ statuses at once:
For all empty checkpoints within the checklist: Tap Fill ? statuses in the checklist name → Select the status.
- For all empty checkpoints within a check group: Tap Fill ? Statuses in each check group → Select the status.
- To leave a comment on the checklist:
- In the top section, tap Comment → Type your comment → Tap Save.
Within each checkpoint, you can:
- View the checkpoint’s Procedure, if any.
- Update the checkpoint’s status.
- Leave a comment about the checkpoint.
- If an issue registered on this checkpoint has been resolved during your inspection, you can turn on Is Solved and provide your solution right below.
- Add a picture for further reference: Tap + in the Picture section.
When the Checklist has been completed, tap Continue.
Step 3: Status – Fill in the job’s status, comment and complete the job
At the Status screen, fill in the job’s status (required) and comment (optional) → Tap Complete.
At this step, you might get a warning about steps that are missing the required information. You can only complete a job after you have completed those steps following the given instructions.
When a job is completed successfully, you will receive a message: “The job has been completed successfully”.
5. Manage job intervals
Create and edit job intervals
There are 2 ways to perform these actions:
- For an equipment:
- In the Equipment module, select the concerned equipment → tap + button in the Job intervals section to add new → input the job interval details → Save.
- In the Job intervals section, tap the existing interval that you want to edit → update the interval’s details.
- For a job:
- The ability to add or edit job intervals depends on the selected checklist’s setting:
- In the Jobs module, select the concerned job → tap + button in the Job intervals section to add new → input the job interval details → Save.
- In the Job intervals section, tap the existing interval that you want to edit → update its details.
Edit Done date and Done status
- In the Equipment module, select the concerned equipment → in the Job intervals section, tap the existing interval that you want to edit
- Update the Done date and Done status.
Change job status and leave a comment
- Tap the status icon
- Select your desired job status then write your comment if any
- Tap Save.
The job status will automatically get the status of the worst unsolved checkpoint. By default, you are not allowed to set any better statuses due to the settings in Onix Work.
In case you want to have the job status to be better than the worst unsolved checkpoint, for ex: the worst unsolved checkpoint is NC, but you want to set the job status as C. Please go to Onix Work → Settings → Delivery and job → Check on Allow job status to be better than the worst checkpoint status.
Change job class & checklist
Change job class & checklist
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In Jobs, select the job
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Scroll down to the Job details section and tap
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Select Job class or Checklist, and tap Save.
You can also change them in the Checklist section.
NOTE: Onix Worker prevents you from having many open jobs with the same checklist on one equipment. So when you change and select a checklist that is currently used by another open job of the same equipment, you will see the dialog as attached below.
Then you will need to:
- Delete the current job - whose checklist is not relevant anymore
- Find and open the existing job with the correct checklist
- Continue working on this job
6. Manage issues
The Issues module helps you keep track of all open issues of your equipment. With different views implemented, you can easily follow up and take action on the issues in concern.
Create a new issue
To create a new issue from the Equipment module:
- Open the equipment.
- Swipe left on the equipment tile and tap New issue
- Fill in the issue details and tap Save.
Update issue details
- In an equipment, open Issues → Select the issue
- Find the Details section, expand this section.
- Edit the issue details, then Save.
To view and upload pictures for issue
- Expand the Picture section to view the current pictures (if any).
- Tap + to take a new picture or upload it from your device.
To find related information of an issue, open each of these tabs:
- Jobs: the job from which the issue is generated. However, if the issue is created manually or by mandatory inspections, this Jobs section will be disabled.
- Equipment: the related equipment of the issue.
- Documents: the related documents of the issue.
Add a document to an issue
- In Issues, select the issue you want to add a document
- In the related sections, select Documents
- Tap + then select Take photo or Browse to open the folder
- Fill in the document type and description → Save.
Handle issues
You can update the issue status, close, or drop it by tapping on the relevant buttons on top of each issue.
- If the issue’s status is New, you can choose to set it as To do, Solve or delete the issue.
- If the issue’s status is To-do, you can set it to Solve or Drop
- The Solution field must be filled when the issue’s status is set to Dropped.
7. Manage list views of equipment, jobs, issues
Change list view & sort the list
Use the views in Equipment, Jobs, and Issues modules based on their information (status, due date, owners) to control the respective items easily and efficiently. Each module offers:
- Standard views (always available): Predefined views by Onix; standard views are not editable.
- Shared views (if any): Created and shared across your company by you or your colleagues.
- Your own views (if any): Created by you via Onix Work; only you can see and use your own views.
To switch between views:
- Open the relevant module
- Tap on the view name on the top → Select the relevant view from the list.
To sort the equipment in certain conditions and order.
- Tap the order chip
under the search bar - Choose your preferred display field and order → Tap Apply
Pin a view
Pin a view to make it the default view every time you open Onix Worker. Here’s how:
- In the list view, tap the 3-dot icon on the top right corner.
- Select Pin this view
Filter a list view
To search quickly or get a more focused list, use Search this view function
- In the list view, tap the 3-dot icon on the top right corner
- Select Filter
- Input values in the relevant display fields
- Add new display fields by tapping Select criteria
- Tap Apply to apply the filters.
8. Edit pictures of equipment, checkpoints, issues
- Open the picture.
- Use your fingers to pinch or tap on the zoom buttons to zoom in/zoom out.
- Tap Edit to rotate, add text or leave other remarks on the picture.
- After editing, save your changes
