Sandbox environment - A complete user guide

Explore the benefits of the Sandbox environment, its login process and the data restoration schedule.

1. WHAT SANDBOX IS & WHY IT HELPS

Sandbox is an isolated environment that replicates the functionalities of Production environment. Sandbox is especially helpful for onboarding new customers or users of your company and exploring features without affecting real data.

It is available for the following apps and platforms:

2. HOW TO LOG IN TO SANDBOX

  • In Onix Work login screen, click on the Switch to Sandbox environment button —> you will be redirected to Sandbox login screen.
  • Enter the same email and password as in the Production environment —> Sign in.

For example, your Onix Work account in Production environment uses the address sample.xyz@onix.com and password 97531. To sign in to Sandbox, you will enter sample.xyz@onix.com and password 97531.

3. DATA RESTORATION SCHEDULE

The data from Production environment will be backed up and restored to Sandbox server every 2 months. After each restoration, all changes made in Sandbox will be replaced with the new data from Production.
The data restoration schedule is updated frequently on Onix Community and in Onix Work’s service message.