Updates on "Sign in with Microsoft" and "User provisioning" issues

Important notice
1

Recently, we have identified and are addressing two issues related to the Sign In with Microsoft and User Provisioning features, which are impacting users of these functionalities. Below is the latest update on these matters:

(Resolved) Issue 1: Sign in with Microsoft

This issue has been resolved. You should be able to sign in with your Microsoft account normally now.

(On-going) Issue 2: User provisioning

This issue remains under investigation and may require a hotfix. We are targeting a resolution by Wednesday, November 27, 2024, at the latest.

We apologize for any inconvenience caused and will keep you updated under this topic as progress is made. Thank you for your patience and understanding.

1 Like
2

We would like to provide the latest and final update regarding the Sign in with Microsoft and User provisioning issues:

1. Sign in with Microsoft (SSO): As informed, the issue has been resolved.
2. User provisioning: After thorough investigation, we have confirmed that this feature is operating normally.

Thank you for your understanding and patience as we addressed these concerns. If you have further questions, feel free to reply below.