Onix Worker & Inspection - Unable to scan pre-printed QR Code on Android 11


Some users have reported that they are unable to link a pre-printed QR Code with an equipment as an error message displayed while scanning. However, when they scan the code with another QR scanner app, it works fine.


  1. Open Inspection app on an Android device running Android 11.
  2. Download Equipment
  3. Select an equipment that has no existing link
  4. Click the icon “Link QR Code” at the bottom.
  5. Scan the pre-printed QR code.
  6. You can see the error message shown up: “The code is not valid. Please use a QR code without linked equipment in Onix Work”

The issue was fixed in Onix Inspection version