Introducing the new and innovative Onix Worker

With the Summer Release 2022, the new Onix Worker mobile app is available on Apple App Store and Google Play Store with a brand new look and features that keep up to date with Onix Inspect and Onix Tag.

As a result, we have to say goodbye to our old version of Onix Work, which became Onix Work (Old), and it will soon be removed from app stores.


Introduction and Notice

Maintain and keep your equipment updated with Onix Worker as the application grants tablets or mobile users access to equipment data and documentation stored in Onix Work. More importantly, workers now can perform equipment maintenance or report issues with high efficiency and ease of use.
For more detail, please see this link:

Download now

The old version of Onix Worker, now is Onix Worker (old), will soon be out of support and removed from app stores. Onix Worker (2.0) is now available on Apple App Store and Google Play Store. Unfortunately, it is not available for PCs.
To download, scan these QRs or clicking the badges below:


As we are applying Single sign-on (SSO) to all applications of the Onix platform, you can now log in Onix Worker using either Onix or Microsoft accounts for:

  • Streamlined user experience: log in to Onix Work using your existing Microsoft accounts and say goodbye to separate login credentials.
  • Strengthened security: eliminates the need for multiple passwords, reducing the risk of password-related security breaches.
  • Increased productivity: reduce the time spending in logging and dealing with lots of passwords.

The login process

On opening Onix Worker:

  • If you are not yet an Onix Work member: click on Create an account.
  • If you authenticate by Microsoft credentials: click on Sign in with Microsoft.
  • If you authenticate by Onix credentials: Enter your email —> Continue.


  • Enter your password —> Sign in.
  • If you change your mind and want to use another Onix Work account: click on Sign in with another account.



Change user profile

  • Select Menu - the burger icon - from the top left → Settings User profile.
  • Update your account information and tap Save.

Change password

  • In Settings, select Change password.
  • Enter your current password, then type in a new password and tap Save.

Change language

  • In Settings, select Change language.
  • Select your preferred language from the list.

Set favorite locations

  • In Settings, select Favorite locations/areas → Favorite locations.
  • Select the locations that you prefer or frequently work at → Apply.
  • Access to equipment of these locations in the My favorite locations view of the Equipment module.


Revamped to match Onix Work’s Modern Equipment module, Onix Worker now offers a unified and user-friendly experience in equipment management:

  • Get views from the Modern Equipment module
  • Scan & search equipment
  • Filter & sort the equipment list
  • Create new equipment
  • Update equipment information

For more information, please read this article: Manage equipment in Onix Worker


Create maintenance jobs

There are 3 ways to create maintenance jobs for your equipment:

  • Swipe left on the equipment tile → New job; or
  • Select the equipment which you want to create jobs for → Tap +New jobs; or
  • Select the equipment → Jobs section → tap + button to add jobs directly.

In the Checklist screen, select the Preventive/Operator tab and its relevant checklist.

  • If the equipment doesn’t have proper intervals, you cannot select checklists that require intervals on equipment. In that case, you need to contact the administrator of your company and ask them to create the necessary intervals for the equipment using Onix Work.

The job is now created and saved.

NOTE: If you select a checklist which is currently used on an open job of the equipment, you will be recommended to open the existing job instead of creating a new one. In that case, you can just tap on the job to open the Jobs details and continue your work.

Fill checklist and checkpoints

Fill the checklist:

  • In Jobs Details, scroll down to Checklist section and tap >
  • Tap the checkpoint’s status to update each checkpoint.
    • In order to get you a better checkpoints-filling experience, we designed a sweet function to let you quickly add status for multiple checkpoints:
      • Tap Fill ? Statuses in the checklist name (above the Description section) and select your own status. This will apply your selected status for all checkpoints with ? status within the checklist.
      • Tap Fill ? Statuses in each check group and select the status. This will apply your selected status for all checkpoints with ? status within the check group.

To leave a comment on the checklist:

  • Find your checklist’s name section, tap Comment
  • Leave a comment then tap Save.

To fill in or update details for a checkpoint:

  • In Checklist screen, tap the checkpoint’s status where you want to update.
  • In Checkpoint’s details screen, you are able to:
    • View the equipment Procedure if any (previously known as Extended Procedure).
    • Update the checkpoint status or leave a comment in the Checkpoint details section.
    • In case the issue registered on the respective checkpoint has been resolved during the inspection, you can turn on Is Solved and provide your solution right below.
    • Use sample text is a quick way to add a comment. If there is a sample text inserted for this checkpoint, Use sample text will be enabled then. When you tap on Use sample text, Onix Worker will automatically add your defined sample text to the Comment section.
    • Lastly, you can add a picture for further reference in the Picture section.

Create and edit job intervals

There are 2 ways to perform these actions:

  • For an equipment:
    • In the Equipment module, select the concerned equipment → tap + button in the Job intervals section to add new → input the job interval details → Save.
    • In the Job intervals section, tap the existing interval that you want to edit → update the interval’s details.

  • For a job:
    • The ability to add or edit job intervals depends on the selected checklist’s setting:
    • In the Jobs module, select the concerned job → tap + button in the Job intervals section to add new → input the job interval details → Save.
    • In the Job intervals section, tap the existing interval that you want to edit → update its details.

Edit Done date and Done status

  • In the Equipment module, select the concerned equipment → in the Job intervals section, tap the existing interval that you want to edit
  • Update the Done date and Done status.

Change job status and leave a comment

  • Tap the status icon
  • Select your desired job status then write your comment if any
  • Tap Save.

The job status will automatically get the status of the worst unsolved checkpoint. By default, you are not allowed to set any better statuses due to the settings in Onix Work.

In case you want to have the job status to be better than the worst unsolved checkpoint, for ex: the worst unsolved checkpoint is NC, but you want to set the job status as C. Please go to Onix WorkSettingsDelivery and job → Check on Allow job status to be better than the worst checkpoint status.

Change job class & checklist

Change job class & checklist

  • In Jobs, select the job

  • Scroll down to the Job details section and tap image

  • Select Job class or Checklist, and tap Save.
    You can also change them in the Checklist section.

NOTE: Onix Worker prevents you from having many open jobs with the same checklist on one equipment. So when you change and select a checklist that is currently used by another open job of the same equipment, you will see the dialog as attached below.

Then you will need to:

  • Delete the current job - whose checklist is not relevant anymore
  • Find and open the existing job with the correct checklist
  • Continue working on this job


Similar to Onix Work, the Issues module helps you keep track of all open issues of your equipment. With different views implemented, you now can easily follow up and take action on the issues you care for.

Create a new issue

  • You can create a new issue for equipment as instructed below:
    • Tap Equipment on the menu
    • Find the equipment in which you want to create an issue
    • Swipe left to open the equipment’s menu and tap New issue
  • Or, select the equipment to go into Equipment details → find the Issue section → tap + and select New issue
  • Fill in the issue details and tap Save.

Update issue details

  • In Issues, select the issue
  • Find the Details section, expand this section.
  • Edit the issue details, then Save.

To view and upload pictures for issue

  • In the Picture section, tap arrow-down.png to view the current pictures (if any).
  • Tap plus.png to take a new picture or upload it from your device.

You can also find related information of an issue:

  • Jobs: the job from which the issue is generated. If the issue is created manually or by mandatory inspections, the Jobs section will be disabled.
  • Equipment: the related equipment of the issue.
  • Documents: the related documents of the issue.

Add a document to an issue:

  • In Issues, select the issue you want to add a document
  • In the related sections, select Documents
  • Tap + then select Take photo or Browse to open the folder
  • Fill in the document type and description → Save.

Handle issues

You can update the issue status, close, or drop it by using the text button on top of each issue.

  • If the issue’s status is New, you can either choose to set it as To do, Solve or Delete
  • If the issue’s status is To-do, you can either choose to Solve or Drop
  • NOTE: The Solution is required when the issue is dropped; otherwise, it would be optional.


We have implemented useful views across Equipment, Jobs, and Issues module based on their information (status, due date, owners) to help you control the respective items with ease and efficiency.

Change list view & sort the list

There are several views that you can choose from on each module. You can tap the dropdown icon next to the view name and select another view.

For Equipment and Issues, shared (views created and shared within your company) and your own views (private views created by you) are available in the View Selection

Additionally, you can use sort the equipment in certain conditions and order.

  1. Tap the order chip image under the search bar
  2. Set your preferred condition and order then tap Apply

Pin this view

  1. Tap image next to the view name
  2. Select the view you want to pin
  3. Tap the 3-dot icon then select Pin this view

Search this view

In order to find what you want fast and more precise within a view, use Search this view function

  1. Tap the 3-dot icon and select Search this view from the bottom bar to enter the filter panel
  2. Input a value in the field you want to search for
  3. Tap Apply to apply the edited filters and update the current list view

The current view is now updated with your filters applied. The filter chip above the list tells you the number of search criteria applied in this view. To change or see these criteria,

  1. Tap on the filter chip image

  2. Update parameters in the filter panel then tap Apply.

NOTE: the filters will not be cleared when you switch between views.


Follow this instruction to edit or zoom in/zoom out pictures of equipment, checkpoints, or issues.

  • Open the picture.
  • Use (pinch) your fingers or use image to zoom in/zoom out
  • Tap image to open Photo Editor and you can select the tools for editing there
  • After editing, save your changes