Equipment not found during an inspection

How can we make a report in which we say that some equipment, during the inspection, has not been found? In other words: is it possible to say in the report that some equipment is missing and that it could not been inspected?

If we change the status to “missing” simply, it is not mentioned in the report.

Hi @Montse.roviralta, can you review the 2 features below and let us know if they help in your case?

This is my own equipment view with the Active status field shown on the table:

Option 1: I use the Report - Export equipment to Excel feature.

This is a feature in Onix Work - Equipment module that lets you export a selective list of equipment like this one:

For detailed instructions, please refer to this Knowledge article.

Option 2: I use the Report - Print feature.

This is another feature in Onix Work - Equipment module that lets you print/download a PDF file that contains the equipment list:


Thank you Phuong,

I understand what you mean.

But I would prefer to see it included in the inspection report. Therefore, after the inspection, the customer knows that it has not been inspected because was missed. It does note mean that the equipment is discarted or lost forever (it could be just hidden somewhere and we can find it again in the following inspection).

Now we have these possibilities: OK, NC, R, MO, C. Is possible to include another one like: NF (not found).

Thank you,
Best regards,

@Montse.roviralta
If you perform Quick inspection instead of a normal job, you can mark an equipment as “Missing”. However, today the Job report only shows a summary table for the Quick inspection jobs without a detailed list of all missing equipment, like this one:

image

Your use case actually makes a really good suggestion for the Job report. Please let me change your topic into a Product idea (instead of a Q&A as is now). This way, our Product team members can follow up with you on how to display the missing equipment on the Job report better.

Hello

Job Report is created to describe more in details about the inspections done and list relevant findings, but when the the equipment is not found, no job is actaully done.
But the Quick Inspection report may actually be used to report what you describe in this case.

When you do an inspection for a customer you create Inspection reports with checklist and set relevant status for the equipment you find and inspect. (Quick Insepction may be used for some small equipment which do not need a checklist, you only need to say if it is OK or not OK and Scrap the equipment.)
When all the found equipment is inspected there might be some equipment remaining which is not found. In cases like this I suggest you create a separate Quick Inspection report for the remaining not found equipment. Included them in the Quick Insepction job created for not found equipment and mark them as Missing and File the job.
A report will then be created containing all the missing equipment in the inspection period and also the Equipment status of the equipment will be changed from Active to Not Found/Missing.

Hello,

When we download a Company to Onix Inspect, are the missing equipment added?

Hello @Montse.roviralta
Yes Active, Inactive, Missing and Scrapped equipment is downloaded.
Default View in Onix Inspect/Equipment is Active Equipment, and when you search with this view you will only see the active equipment.
If you change View to All equipment like I have shown in the example below, also the Inactive, Missing and scrapped equipment will be available.
In my testdata below I have written the equipment status in the serial number field to make it more visible in this example.